Our disclaimer, calculator and carbon credit terms, copyright and trademarks, GDPR privacy policy, your data rights, and refund policy.
This website is provided by Carbon Footprint Ltd on an "as is" and "as available" basis.
Carbon Footprint Ltd has taken reasonable care to ensure that information is accurate at the time it was added to this website. The website is intended to provide information and guidance only. Carbon Footprint Ltd is not liable for any incorrect or misrepresented information on this website.
Carbon Footprint Ltd makes no representations or warranties of any kind, express or implied, as to the operation of the site, the information, content, materials or products included on this website. To the full extent permissible by applicable law, Carbon Footprint Ltd disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
Carbon Footprint Ltd will not be liable for any damages of any kind arising from the use of this site, including but not limited to direct, indirect, incidental, punitive or consequential damages.
The carbon footprint calculator has been produced on a best-efforts basis. The conversion factors used in the calculator come from a variety of sources including BEIS's greenhouse gas reporting conversion factors, the US Environmental Protection Agency (EPA), the US Department of Energy (DOE), the Green House Office — Australia, and Canadian Standards Association (CSA) GHG Registries. Carbon Footprint Ltd has taken reasonable care to ensure the information is accurate, but cannot be held liable for any errors or omissions.
In the calculation of the number of trees required to compensate for carbon emissions, Carbon Footprint Ltd has used the estimation that on average one tree will compensate for 1 tCO₂e during its full lifetime of approximately 100 years. The actual amount of carbon sequestration varies depending on a number of factors such as the tree type, its location and available growth room. Some trees will compensate for less than this amount of CO₂, whilst others will compensate for more during their lifetime.
Carbon Footprint Ltd, with its tree-planting partners, will ensure the correct number of trees is planted and will use best endeavours to ensure the trees are planted in the chosen areas. There may be instances when it is not possible to plant a tree in the area requested; for these cases, Carbon Footprint Ltd and its tree-planting partner reserve the right to plant the tree(s) in a nearby location.
Availability of credits on projects does change over time. In the unlikely event that carbon credits are no longer available on the particular project you have purchased, Carbon Footprint Ltd will ensure the appropriate amount of carbon dioxide is compensated for through an alternative project, which has at least the same verification or quality standard and will be of the same general type of project (i.e. renewable energy, or improved energy efficiency).
Carbon Footprint will group orders together and purchase and retire verified carbon credits. This is done periodically. We only choose projects that meet the international standards specified in the project descriptions.
The material and information contained within this website or provided by Carbon Footprint Ltd are for your personal use and may not be distributed or used for commercial purposes.
All content included on this website, including but not limited to text, graphics, logos, button icons, images and software, is the property of Carbon Footprint Ltd or its content suppliers (as applicable) and protected by UK and international copyright laws. Any use, including but not limited to the reproduction, modification, distribution, transmission, republication, display or performance of the content on this site, is strictly prohibited.
The "carbon footprint" logo and the phrase "It doesn't cost the Earth to save the planet" are trademarks of Carbon Footprint Ltd and may not be used in connection with any other product or service that is not that of Carbon Footprint Ltd in any manner that is likely to cause confusion among its customers, or in any manner that disparages Carbon Footprint Ltd.
This site is created and controlled by Carbon Footprint Ltd in England. As such, the laws of England will govern these disclaimers, terms and conditions, without giving effect to any principles of conflicts of laws.
This policy refers to personal data, defined as information concerning any living person (a 'Data Subject') that is not already in the public domain. The General Data Protection Regulation (GDPR) aims to protect and enhance the rights of data subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data, and the unrestricted movement of personal data within the EU.
Carbon Footprint is a sustainability consultancy to businesses, public and third-sector organisations, and also to consumers.
You do not have to provide any personal data to use our website and the carbon calculators, though you may find it beneficial to do so (e.g. for Business Calculator usage).
We may use information collected from you to provide quotations, make telephone contact, and to email you legislative and best-practice information that we believe to be beneficial to you/your business in terms of legislative compliance, business reputation and reducing operational costs. By making initial contact with us (by telephone, email or online form) you consent to Carbon Footprint maintaining a dialogue towards your request until you request otherwise / we decide to desist.
Some personal data may be collected about you from the forms and surveys you complete, from records of our correspondence and phone calls, and details of your visits to our website, including but not limited to Internet Protocol (IP) addresses. Our website uses cookies; we do not use cookies to identify visitors. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our website.
Carbon Footprint will only collect the information needed so that it can provide you with sustainability services; we do not sell or broker your data.
To meet Carbon Footprint's contractual obligations to clients, to respond to inbound enquiries, and to benefit our contacts in terms of their legal compliance.
To promote the sustainability services offered by Carbon Footprint and to market the services to existing clients and contacts, in the interests of protecting brand reputation, operational costs, and general environmental protection and best practice.
By agreeing to this privacy notice you are consenting to Carbon Footprint processing your personal data for the purposes outlined. You can withdraw consent at any time by emailing info@carbonfootprint.com, phoning +44 (0)1256 592599, or writing to us (see the last section for full contact details).
Carbon Footprint may on occasion pass some personal data to third-party suppliers in support of fulfilling a client request or the website experience — these include but are not limited to PayPal, Google Analytics, and social media (only on user action, e.g. clicking 'like' icons). Carbon Footprint never knowingly engages with third parties whose own processing is in breach of GDPR, and does not broker or pass on information gained from your engagement without your consent. However, Carbon Footprint may disclose your personal information to meet legal obligations, regulations or a valid governmental request, or to enforce its Terms and Conditions.
Carbon Footprint will process personal data during the duration of any contract and will continue to store only the personal data needed for at least 5 years after the contract has expired to meet any legal obligations. After 5 years, any personal data not needed may be deleted.
Data is held on secure servers, currently based in the EEA.
At any point whilst Carbon Footprint is in possession of or processing your personal data, all data subjects have the following rights:
Should we refuse your request under rights of access, we will provide you with a reason, which you have the right to legally challenge. To access what personal data is held, identification will be required: a copy of driving licence, passport, birth certificate and a recent utility bill (< three months old); one piece of photographic ID is needed. All requests should be made to info@carbonfootprint.com.
Should you wish to make a complaint about personal-data use by Carbon Footprint, you have the right to complain to us. If you do not get a response within 30 days you can complain to the ICO.
Carbon Footprint Ltd (attention: Managing Director)
Belvedere House, Basing View, Basingstoke, Hampshire, RG21 4HG, UK
Telephone: +44 (0)1256 592599
info@carbonfootprint.com
ICO: Wycliffe House, Water Lane, Wilmslow, SK9 5AF · Telephone 0303 123 1113 · ico.org.uk/global/contact-us
At Carbon Footprint Ltd we want you to be fully satisfied with your online purchases. In the rare instance that you receive an item which does not work properly, you can always return it. We ask that you return the product within 14 days, with a note explaining the problem. For defective hard goods we will give you the choice of a 100% refund or a replacement working unit.
For all online carbon credit and tree-planting sales we provide a 7-day cooling-off period. If you would like to cancel your order within this period, please contact us, explaining the reason for the cancellation. We will provide a full refund less a 5% administration charge, and less postage charges in the case where the certificate was sent by mail.
Our returns policy does not affect your statutory rights.